LIMITED WARRANTY FOR LED LIGHTING FIXTURES

Warranty conditions

Seller warrants that the Product, when delivered in new condition and in its original packaging, will be free of defects in material and workmanship for a period of ONE to THREE YEARS from the date of shipment based on PROJECT. Seller warrants that the Product, when delivered in new condition and in its original packaging, will comply with specified LED manufacturers rated lumen maintenance life (Lρ): L70 (time to 70% lumen maintenance, in hours) within specified warranty period. The determination of whether the product is defective shall be made by seller in its sole discretion with consideration given to the overall performance of the Product.

If Seller determines the Product is defective, Seller will elect, in its sole discretion, to repair the Product or replace the Product. This limited warranty will not apply to loss or damage to the Product caused by: negligence; abuse; misuse; mishandling; improper installation, storage or maintenance; damage due to fire or acts of God; vandalism; civil disturbances; power surges; improper power supply; electrical current fluctuations; corrosive environment installations; induced vibration; harmonic oscillation or resonance associated with movement of air currents around the Product; alteration; accident; failure to follow installation, operating, maintenance or environmental instructions prescribed by Seller or applicable electrical codes; or improper service of the Product performed by someone other than Seller or its authorized service provider. In respect of parts and materials not included in the original light fitting, the customer shall not be entitled to the benefit of any warranty or gurantee. This limited warranty excludes field labor service charges related to the repair or replacement of the Product. This limited warranty is void if the product is not used for the purpose for which it is designed.

Seller reserves the right to utilize new, reconditioned, refurbished, repaired or remanufactured products or parts in the warranty repair or replacement process. Such products and parts will be comparable in function and performance to an original product or part, as determined by Seller in its sole discretion, and warranted for the remainder of the original warranty period.

In order to make a warranty claim, you must notify Seller in writing within thirty (30) days after your discovery of the defect, provide proof of such as the invoice and comply with Seller’s other warranty requirements. Upon receiving that notice, Seller require you to promptly return the Product to Seller, or its authorized service provider, freight prepaid. warranty claim addressed to Beng Hui Marine Electrical Pte Ltd, No. 8 Penjuru Lane S609189.

This limited warranty only applies to specified LED fixtures.

The foregoing warranty provisions are exclusive and are given and accepted in lieu of any and all other warranties, whether express or implied, including without limitation any warranty against infringement and any implied warranties or merchantability or fitness for a particular purpose.

In no event shall seller be liable for incidental, compensatory, consequential, indirect, special or other damages. Seller’s aggregate liability with respect to a defective product shall in any event be limited to the monies paid to seller for that defective product.

This warranty is effective for purchases of Product on or after the effective date set forth below. Seller reserves the right to modify this warranty from time to time. Any modification of this warranty shall be effective for all orders placed with seller on or after the effective date
of such revised warranty.

Effective date: from the date of shipment

WARRANTY POLICY

This limited warranty is provided by Beng Hui Marine Electrical Pte Ltd company described below (“Seller”) to you, described below (“Buyer”) as the original purchaser of the SOP LED lighting
product that is identified on Seller’s invoice reflecting its original purchase (the “Product”).

A. WARRANTY PERIOD

SOP LED Products are developed according to the international standards (otherwise stated) and specification. The description, drawing mentioned in datasheet and manufactured in accordance with our strict quality criteria. Seller warrants that the Product, when delivered in new condition and in its original packaging, will be free of defects in material and workmanship for limited warranty period of ONE (1) YEAR starts on the date of invoice. By default, Buyer receives above mentioned ‘standard warranty’. On request, an ‘extended warranty’ or ‘customized project warranty’ can be agreed upon after evaluation of the specific application condition. The warranty is only applicable to the Buyer purchasing the products directly from Seller.

B. WARRANTY TERMS AND CONDITIONS

The determination of whether the Product is defective shall be made by Seller in its sole discretion with consideration given to the overall performance of the Product. If Seller determines the Product is defective, Seller will elect, in its sole discretion, to refund you the purchase price of the Product, repair the Product or replace the Product. This limited warranty will not apply to loss or damage to the Product caused by: negligence; abuse; misuse; mishandling; improper installation, storage or maintenance; damage due to fire or acts of God; vandalism; civil disturbances; power surges; improper power supply; electrical current fluctuations; corrosive environment installations; induced vibration; harmonic oscillation or resonance associated with movement of air currents around the Product; alteration; accident; failure to follow installation, operating, maintenance or environmental instructions prescribed by Seller or applicable electrical codes; or improper service of the Product performed by someone other than Seller or its authorized service provider. This limited warranty excludes field labor and service charges related to the repair or replacement of the Product. This limited warranty provided by Seller does not cover damage to the Product which occurred during shipment. If the Product is damaged in shipment, the claim must be filed immediately with the carrier.

THIS LIMITED WARRANTY IS VOID IF THE PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH IT IS DESIGNED.

Seller reserves the right to utilize new, reconditioned, refurbished, repaired or re manufactured products or parts in the warranty repair or replacement process. Such products and parts will be comparable in function and performance to an original product or part, as determined by Seller in its sole discretion, and warranted for the remainder of the original warranty period. If
requested by Seller, the non-conforming or defective Products shall become Seller’s property as soon as they have been replaced.

In order to make a warranty claim, Buyer must notify Seller in writing within thirty (30) days after your discovery of the defect, providing at least the following information (additional info may be required on request) and comply with Seller’s other warranty requirements. Upon receiving that notice, Seller may require you to promptly return the Product to Seller, or its authorized service provider, freight prepaid. Your warranty claim should be addressed to Beng Hui Marine Electrical Pte Ltd of 8 Penjuru Lane, Singapore 609189.

  • Details of the failed Products; for System warranties also details of other components used.
  • Installation date and invoice date.
  • Detailed problem description, number of failures, date of failure.
  • Application, hours burned and switching cycles.
  • Where a warranty claim is justified, Seller will pay for freight expenses. Seller may charge Buyer for returned Products that are not found to be defective or nonconforming together with the freight, testing and handling costs associated therewith.

This limited warranty only applies to specified LED fixtures.

THE FOREGOING WARRANTY PROVISIONS ARE EXCLUSIVE AND ARE GIVEN AND ACCEPTED IN LIEU OF ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY AGAINST INFRINGEMENT AND ANY IMPLIED WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SELLER BE LIABLE FOR INCIDENTAL, COMPENSATORY, CONSEQUENTIAL,INDIRECT, SPECIAL OR OTHER DAMAGES. SELLER’S AGGREGATE LIABILITY WITH RESPECT TO A DEFECTIVE PRODUCT SHALL IN ANY EVENT BE LIMITED TO THE MONIES PAID TO SELLER FOR THAT DEFECTIVE PRODUCT.

In the event of a warranty dispute, the final decision rests solely with Seller.

This warranty is effective for purchases of Product on or after the effective date set forth below. Seller reserves the right to modify this warranty from time to time. Any modification of this warranty shall be effective for all orders placed with Seller on or after the effective date of such revised warranty.

Effective Date: 1st January 2018